Setting out your letter
As everyone always says, a letter needs a beginning, middle and end. Much of the time, your letter should start ‘Thank you for your letter of 15 April’ and certainly not ‘I acknowledge receipt of…’, ‘I am in receipt of…’ or ‘Further to your recent….’.
The middle will be your points, answers and questions in a logical order. If it is a long letter, you may be able to break it up using sub-headings. Use paragraphing throughout, generally averaging about three or four sentences to each paragraph.
The end does not normally need to be a summary. A suitable final sentence might be ‘I hope this has answered your questions’, ‘Thank you for your help’ or ‘If you have any questions, please ring me.’